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Delivery Policy
At Classic Jetskis, we are committed to providing you with high-quality products and a seamless delivery experience. Below, you will find details about our shipping process, estimated delivery times, and other important information regarding your order.
We may update this Delivery Policy from time to time to reflect changes to our practices, legal obligations, or operational requirements. When we make updates, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically for any changes.
All orders are printed on demand to allow us to offer a vast array of designs for a range of fan-favourite jetski models. The speed of delivery may be slightly longer than standard shipping services because we do not hold stock for each item. By printing on demand, we can offer you an extensive selection of designs inspired by the models and eras that jetski enthusiasts love most.
The production and delivery times are as follows:
For print on demand items such as T-shirts, prints & sticker, once your order is placed, it enters our production queue and will be processed (printed) as soon as possible. Please note that T-shirts, prints, and stickers typically require 7–10 business days to be produced, as each item is made specifically for you. In some cases, production may be completed in as little as 3 business days, depending on current demand.
When your order has been completed and is ready to ship, you will receive a shipping confirmation email containing your tracking number. There is no need for concern during the processing period—this timeframe is normal for print-on-demand products, and your order is actively being prepared.
We appreciate your patience while we create your bespoke items.
All orders will be packaged using a method suitable for the specific products contained within the order. Packaging methods vary depending on the type, quantity, size, and configuration of the items purchased.
For example, orders containing only T-shirts are typically packaged in a strong, water-resistant polybag. Larger quantities of T-shirts may be packed in a postage box. Orders that include multiple product types—such as a T-shirt and a print—may be packaged separately where necessary. Prints, depending on their size, may be shipped in reinforced protective postage tubes, while flat items such as T-shirts and stickers are packaged in polybags or small boxes.
Where possible, we aim to combine all items into a single package. However, due to size, weight, or product configuration, some orders may be split into multiple packages. In such cases, we will make every reasonable effort to ship all items at the same time under a single tracking number to streamline delivery.
We generally ship orders in full to reduce the risk of items becoming separated or lost. Production and dispatch lead times for prints, T-shirts, and stickers are similar, so splitting packages should not result in any significant delay.
A4 & A3 prints are shipped flat in reinforced envelopes. A2 & A1 prints are shipped rolled in protective cardboard postal tubes and may need to be laid flat on arrival to fully flatten. Please take care when removing rolled prints from the tube to avoid creasing or bending.
In the unlikely event that a crease or bend occurs, this should ease naturally over time; to speed up the process, gently apply even weight to the print while it lies flat.
If you order an A2/A1 (large print) and a smaller size such as an A3 or A4, we may roll the smaller print up in the same postage tube for shipping to keep all prints together.
It is not practical to send A2 & A1 prints in anything other than a rolled postage tube, as the delivery cost would be very high and the industry standard for shipping large prints is to roll them. We cannot therefore avoid the fact that initially, on arrival, the print will be curved from being rolled in the tube, but this will ease over time. This is completely normal.
Please note that delivery times are estimates and may vary due to factors beyond our control, such as delays with postal services or customs processing for international orders.
Shipping costs are calculated at checkout and depend on the destination and order size. Any applicable customs duties or import taxes for international shipments are the responsibility of the buyer.
Once your order is ready to be dispatched (after the print on demand process), a shipping label will be created and then your order will be dispatched. The shipping carrier and/or local customs authority may contact you directly (via email or telphone) to collect any applicable import taxes, duties, or customs fees required for delivery. These charges are determined by your country or region and are outside of our control.
If import taxes or customs fees are not paid when requested, the shipment may be delayed, held, or returned to us by the carrier. In such cases, the customer remains fully responsible for the failure to complete delivery. Returned shipments due to unpaid import taxes do not qualify for a refund, including shipping costs.
All products are produced on a print-on-demand basis. Each item is custom-made specifically for you at the time your order is placed. We do not hold inventory or stock pre-printed items.
By placing an order, you acknowledge and agree that:
Because each item is custom-produced, returned products cannot be resold as new inventory and therefore fall outside of standard refund eligibility.
It is the customer’s responsibility to:
Failure to do so does not constitute an error on our part and does not entitle the customer to a refund.
Once your order has been shipped, you will receive a confirmation email with tracking information, if available. This will allow you to monitor the progress of your shipment and stay updated on its status.
Customers in other countries outside the UK, EU and USA maybe subject to local custom fees, taxes and/or duties upon receiving their order, and you, the customer, are responsible for this.
All orders will need to pass local customs inspection. We are unable to provide an estimate for how long this process will take and have no way to reduce that amount of time. If after 30 consecutive days your package still has yet to arrive, please call your local post office and ask if they are holding it for any reason. If not, please email us at hello@classicjetskis.com with your order number and a brief message to check the status. If your tracking number shows your package has been delivered, but you are still awaiting delivery; please call your local post office to see if it's being held there (we've noticed this happens on occasion).
If your order is delayed beyond the expected timeframe, please contact us at hello@classicjetskis.com, and we will assist in locating your package. While we will do our best to resolve the issue, please be aware that we are not responsible for delays caused by postal or customs services.
If your package arrives damaged or if items are missing, please contact us at hello@classicjetskis.com within 7 days of delivery. Provide your order number, a description of the issue, and photos of the package and items so we can assist you promptly.
If an order is returned to us due to an incorrect address provided by the customer, failed delivery attempts, or refusal to pay customs duties, the buyer is responsible for the cost of reshipping the item.
We strive to ensure your Classic Jetskis products arrive as smoothly as possible. By printing on demand, we’re proud to offer one of the most comprehensive collections of designs for jetski fans worldwide. If you have any questions or concerns regarding delivery, please don’t hesitate to reach out to our team.
Email: hello@classicjetskis.com
Website: www.classicjetskis.com
Thank you for choosing Classic Jetskis — your support helps us keep the spirit of Classic Jetskis alive and thriving.
Keep The Classics Alive!